CANADIAN Customers

  • We ship FedEx Ground in most cases. No Charge on orders over $300.00 within Canada.

  • Generally overnight to most locations in Ontario and Quebec
    2-5 days to other provinces. 
    US orders normally 3-7 days.

  • Courier upgrades are available for overnight shipping throughout Canada and the USA.  Please contact us for a quote if your order is time-sensitive.

  • Shipping confirmation and tracking information will be automatically communicated to you.

  • Your order will be insured.

US Customers

  • We ship FedEx Ground in most cases. No Charge on orders over $500.00 within 52 US States.
  • AutoSign™ will take care of brokerage fees in cooperation with FedEx to expedite your order.  This cost is included in your shipping charges. Our products are manufactured in Canada and are duty free under the North American Free Trade Agreement (NAFTA).  We will normally file the NAFTA paperwork with your shipping documents.

  • In the unlikely event that other duties, taxes or charges become applicable, they are the buyer’s responsibility.  Please check with your customs office to determine what these additional costs will be prior to buying.

  • Any additional charges that apply are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

  • We do not mark merchandise values below value or mark items as ‘gifts’ - Canadian and International government regulations prohibit such behaviour.

Order Fulfillment

We will produce and ship your order the same day in most cases.  Any standard or dealer-specific product you see in our catalogue can be produced for immediate shipment.

Custom Orders

Most of our products can be customized to suit your needs.

If your request changes to any of our standard or dealer-specific products that require proofing, we will make the changes requested and e-mail you a proof for your approval, generally within one business day.